Privacy Policy
Last updated: March 17, 2026
1. About Us
Proper Home Buyer ("we," "us," or "our") is operated by Proper Provider Companies LLC, located at 116 Woodcrest Dr, Buffalo, NY 14220. We operate the website properhomebuyer.com (the "Site"), which connects small business owners with third-party lenders and funding providers.
We are not a lender. We are a lead generation and referral service. Loan approval, terms, rates, and availability are determined solely by the lender.
2. Information We Collect
When you submit a form on our Site, we may collect the following information:
- Full name
- Email address
- Phone number
- Business name and address
- Estimated credit score range
- Time in business
- Monthly revenue range
- Requested loan amount and purpose
- Industry and location (city, state)
We also automatically collect certain technical information when you visit our Site, including IP address, browser type, device type, pages visited, and referring URLs through standard web analytics tools.
3. How We Use Your Information
We use the information you provide to:
- Match you with third-party lenders and funding providers who may be able to meet your financing needs
- Contact you by phone, email, or text message regarding your funding inquiry
- Store and manage your information in our CRM system (HubSpot)
- Improve our website, content, and services
- Comply with legal obligations
4. Sharing Your Information
By submitting a form on our Site, you expressly authorize Proper Home Buyer and its lending partners to contact you regarding your funding inquiry. We may share your information with:
- Lending partners and funding providers — for the purpose of evaluating and processing your financing request
- Service providers — including HubSpot (CRM), Resend (email), and Twilio (SMS notifications) who assist us in operating our business
- Legal authorities — when required by law or to protect our rights
We do not sell your personal information to third parties for marketing purposes unrelated to your funding inquiry.
5. TCPA Consent & Communications
By submitting a form on our Site, you consent to receive calls, text messages, and emails from Proper Home Buyer and its lending partners at the phone number and email address you provided, including through the use of automated dialing systems or pre-recorded messages. Consent is not required as a condition of obtaining any services. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us at [email protected].
6. Cookies & Tracking
Our Site uses cookies and similar tracking technologies to analyze traffic and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Site.
7. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your information at any time by contacting us.
9. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of communications at any time
To exercise any of these rights, contact us at [email protected] or call (888) 900-8979.
10. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, contact us at [email protected].
11. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
12. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our Site after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (888) 900-8979
- Mail: Proper Provider Companies LLC, 116 Woodcrest Dr, Buffalo, NY 14220